Terms and Conditions

Mount Pleasant MOT Centre

Terms and Conditions of Business

 

1. General

Any terms or conditions sought to be imposed by either party shall not be incorporated into the Contract and shall have no effect unless agreed to in writing by the other part. We may directly or through an intermediary ask another contractor (“Third Party Contractor”) to carry out some or all of any work which you instruct us to carry out for you. We shall pay the reasonable charges of The Third Contractors on your behalf and recharge them to you with our own fees. We will ensure that The Third Party Contractors fees which are recharged to you are in line with the fees we will have quoted to you, had we done the work ourselves. We will take all reasonable care in selecting and instructing a Third Party Contractor.

 

2. Prices

The price for the supply and of goods and services will be quoted verbally or can be in writing. We shall invoice you on completion. Invoiced amounts shall be due and payable once the supply of goods or services is completed.

 

We shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 1.5% annum above the base rate of the Bank of England.

 

The price of total goods and services is exclusive of VAT which shall be charged at the rate prevailing at the relevant tax point.

 

3. Performance

We will install the goods and carry out the services within a reasonable time.

 

If in our opinion it is not reasonably practical for any reason to carry out any of the work we are instructed to carry out, we shall be entitled to refrain from carrying out or completing such work, and will consult you as to what if any work is to be undertaken. We will, if requested by you, provide a written explanation as to why any work is not considered to be reasonably practicable.  

 

If the cost of us carrying out the work is subsequently increased by reason of increases in the cost of labour or materials or any other factor outside our control, then we shall notify you before undertaking any work to which the increase will apply. If you require us to discontinue the work, you shall only be required to pay us for the work already carried out.

 

4. Warranty

All goods supplied and fitted by us are covered by manufacturers’ warranty only.

 

We warrant that the services performed shall be performed using reasonable skill and care, and of a quality conforming to generally accepted industry standards and practices.

 

5. Right to cancel

We will permit you to cancel any work. There may, however, be a handling charge to be paid when goods have been ordered specially and the manufacturer imposes a charge to us.

 

We reserve the right to cancel any work where one or more of the goods was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

 

6. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude your liability to you) the enforce-ability of any part of these conditions will not be affected.

 

7. Liability

Except for death or personal injury caused by our negligent acts or omissions we shall only be liable for any damage which is a reasonably foreseeable consequence.

 

You will be responsible for all claims, liabilities, damages, costs and expenses suffered or incurred by us as a result of your breach or default in the discharge of your obligations.

 

In the event of our damaging your vehicle, we will pay for the reasonable costs of the repair or replacement (less wear or tear) of the vehicle or provide you with a full refund if we have been negligent.

 

8. Governing Law and Jurisdiction

Parties to this Agreement agree to submit to the exclusive jurisdiction of the courts of England and Wales.

 

9. Customer Services

If you are unhappy with any aspect of our service, please contact the owner. Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion.

If the dispute cannot be settled we will refer you to Motor codes Ltd who are a CTSI certified Alternative Dispute Resolution provider that we are prepared to engage with through the ADR procedure. Further details can be found at adr.motorcodes.co.uk or their advice line on 0800 692 0825.

Happy to proceed?

Any further questions you may have can be emailed to us at mountpleasantmot@btconnect.com

Or alternatively you can get in touch via our contact us page.

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Fill in our online form describing the services you require or are looking to get a quote for, and we will call you back to book you in ASAP.

Thanks and we look forward to hearing from you.